Experience

System Administrator III

Oct 2024 - Present
Amentum

In my role supporting the RPA SOC-E, I manage Windows Servers and virtual environments, administer organizational units, and implement robust security measures. My skills in PowerShell scripting, backup and disaster recovery, and performance tuning ensure optimal system functionality. I also handle patch management, troubleshooting, and provide comprehensive IT support to Airforce personnel.

System Administrator, Lead

Mar 2022 – Oct 2024
Peraton & Jacobs Technology (Contract switchover)

As a seasoned Systems Administrator at Peraton, I managed Windows operating systems (Windows 7 to Windows 11), oversaw Active Directory, and excelled in hardware troubleshooting and digital security practices. My skills included group policy management, system backup and recovery, and technical troubleshooting. I contributed to remote desktop protocol management and meticulous documentation. Over the past two years, I administered VMWare vSphere / EXSi Hypervisor and utilized network monitoring tools like Riverbed and SolarWinds. My PowerShell scripting automated tasks and streamlined system administration processes.

IT Specialist / Team Leader

Sep 2016 – Feb 2022
U.S. Army

As a System Administrator and Help Desk Specialist, I was the primary contact for over 700 users, addressing software and hardware issues. I managed user accounts on Active Directory, scanned and updated computers, and developed solutions for user problems. I built a ticket-tracking tool on Microsoft SharePoint, reducing user downtime by up to 90%. Additionally, I documented processes to help users and junior IT specialists, managed over 700 Active Directory accounts, and configured over 600 commercial devices in compliance with Army standards. I was responsible for over $1,000,000 in IT equipment, managed Active Directory OU for 700 GPOs, and ensured minimal downtime for GCCS-Army access.